Last Updated Apr 29, 2022

Shipping & delivery

Free shipping
** NOW: We temporarily offer FREE shipping within EU on all items **

Dreamer offers free shipping within Europe for orders above €199,-, using one of our contracted shipping services.

Shipping costs
For orders under €199,- shipping costs are calculated at check out and dependent on both the sender and customer locations. 

We strive to ship your order on the same day or next business day of your order. Delivery times are depending on the destination country and are typically between 2-5 business days. All our deliveries are shipped signed for and are tracked to ensure you are kept fully up to date with the status of your order. You will receive a track & trace code when your order has been shipped.

NOTE: For non-EU orders customs fees and duties are not included in the prices of our products or the shipping fees. Customs may be assessed when you receive your package, and you are responsible for paying them. Unfortunately we can’t give you an estimate as the fees vary for every country, order, and shipper. Please reach out to us if you'd like us to ship to you outside the EU.

For more information please contact us:

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Smart shipping
No warehouse, less impact: As much as possible, we try to ship directly from the maker to you, without intermediaries. This way we minimize the impact on the environment.
Easy returns
Not right? No problem: Along with our brand and shop partners, we strive for a simple return experience. Conditions are always listed for every product.
Hand-picked gear
Only the right gear: Cycling and overconsumption don’t belong together. We keep our assortment small by testing every product and listing only what works.
Support your locals
Nothing wrong with Goliath, but cycling culture is built by an army of Davids. We research the best independent brands, shops and makers and bring them to you on our platform.